Workplace Safety Manager

ABOUT FESTIVAL FOODS:

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Are you passionate about leading safe, healthy workplaces where people can thrive? As our Workplace Safety Manager, you’ll play a pivotal role in continuing our culture of safety and care across our organization. Reporting to the Senior Director of Asset Protection, you’ll lead strategic initiatives that protect both associates and guests, drive continuous improvement, and influence decision-making. This is a high-impact opportunity for a collaborative leader who’s ready to make a meaningful difference.

Job title: Workplace Safety Manager

Department: Asset Protection

Reports to:  Senior Director of Asset Protection

Reporting to the Senior Director of Asset Protection, this role is primarily responsible for promoting associate and guest safety by developing, implementing, and managing a comprehensive workplace safety program aimed to reduce the risk of workplace injury/illness.  The successful candidate will lead in the investigation of health and safety concerns and provide corrective and/or preventative measures; benchmark company and industry standards by developing strong reporting mechanisms and promote the company’s safety culture by effectively affecting behavioral change.

Essential Duties and Responsibilities:

LEADERSHIP

• Team building:  Builds strong and trusting relationships with team members, demonstrates empathy, and communicates with energy and positivity to influence and inspire commitment and action. 
• Team development:  Creates a disciplined and focused approach around developing talent, succession planning, empowering team members to act in the best interest of the guest and company, and regularly recognizes others’ contributions and accomplishments.
• Team Leadership:  Leads a dynamic team that works toward a common goal.  Assign work tasks and plans to meet department objectives.  Provides direct leadership to the Senior Claims Specialist and Workplace Safety Specialist.  Prepares and delivers direct reports’ performance reviews.
• Oversees direction of Safety Leads and Powered Industrial Truck trainers roles and responsibilities
• Workplace Safety and Claims Management Strategy: Leads strategy and resource allocation of a dynamic team, supporting the areas of workplace safety and claims management.
• Long-range planning and project management:  leads development of the strategic plan and project creation and provides leadership and guidance throughout the life cycle of change initiatives.
• Compliance with regulations and standards: Ensuring compliance with applicable laws, and regulations related to asset protection and security. This includes staying up-to-date with changes in regulations and incorporating them into the organization's policies and procedures.
• Collaborating with stakeholders: Working closely with internal and external stakeholders, including support leadership, store leadership, regulatory agencies, and share groups to ensure a comprehensive and effective workplace safety strategy.  Partners with the Asset Protection Assistant Director to bridge a strong synergy between both Asset Protection and Workplace Safety and Claims Management departments. 
• Data Analysis: Analyzing data and metrics to identify trends, patterns, and areas of concern. Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
• Training and education: Assisting in developing and delivering training programs to educate employees on all Workplace Safety procedures, protocols, and guidelines. This includes conducting training sessions, creating educational materials, and promoting a culture of Asset Protection/Workplace Safety.
• Continuous improvement: Evaluate and improve asset protection strategies and measures based on industry best practices, emerging threats, and lessons learned from incidents.
• Actively seeks continuous personal and professional development:  Attends relevant conferences, webinars, lectures, and seminars to grow professional skills. 
• Maintain high level of integrity - This role reviews documents including for co-workers in office, safety leads, department/store directors.

WORKPLACE SAFETY

• Develops and execute a comprehensive workplace safety program that aligns with company standards as well as local, state, and federal regulations.
• Develops and leads audit processes, including detailed analysis to ascertain operational risks and assists stores in developing corrective and preventive action plans.
• Develops and maintains strong cross functional relationships with store and support office teams to ensure that safety and regulatory goals along with business needs are met in a cost-effective manner.
• Designs, maintains, and executes workplace safety training programs according to company needs
• Responsible for establishing and maintaining performance standards for store safety committees
• Develops injury and loss reports to identify trends; tracks and monitors company metrics including but not limited to injury rates, incident rates, OSHA recordables, etc.
• Leads In the root cause analysis of accidents and injuries for both guests and associates and the follow-up of corrective actions.
• Review all injuries – point of injury reports.
• Interprets policies, procedures, guidelines, legal and regulatory statutes as applied to Festival Foods processes and vendors.
• Responds to inquiries or concerns from associates, guests, regulatory agencies, or members of the business community.
• Partners with Risk Management and Food Protection to promote safety awareness through teamwork, communication, education, and recognition programs
• Apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Complete additional duties as assigned by the Food Protection and Regulatory Affairs Director
• OSHA involvement
  • Oversee OSHA complaints, coordinating with store directors to ensure successful investigation, resolution, and response. Document all necessary items and draft response.
  • Oversee OSHA Rapid response related to injury.
  • Oversee navigation of onsite visits, possible attorney engagement, required actions for company to take, and follow up.
• Assist with development of emergency action plan development and review.

RISK MANAGEMENT

• Partner with finance to ensure impactful programs are focused on and executed. In addition, ensure all available programs related to various lines of insurance are fully utilized.
• Review company policies and emerging trends within claims to determine coverage and liability for new claims.
• Property insurance
• Facilitate property engineering visits through property insurance carrier - includes set up and responding to questions during audit to determine what is on after visit report.
• Oversee and manage responses to findings on after visit summary. Determine areas of business to partner with and ensure compliance.
• Oversee property improvements with AFM and property insurance (not related to workplace safety really - their focus is building security)

CLAIMS MANAGEMENT

• Oversees and ensures execution of a comprehensive claims management program that aligns with company standards as well as local, state, and federal regulations.
• Oversees, investigates, and approves reserves for high spend and complex claims.
• Oversee investigations process related to subrogation potential
• Handling of sensitive information, sometimes related to in office associates.
• Litigated Claims
  • Oversees and manages legal aspects through timely assignment of litigated cases to defense counsel, and on-going evaluation of legal process and expenses.
  • Respond to and facilitates discoveries, interrogatories, witness disclosures, depositions, expert witness disclosures, independent medical examinations, disposition or settling motions, pretrial filings and conferences.
  • Oversee and review vocational reports and medical record reports related to various claims lines.
  • Act as responder for litigated claims engaging with necessary parties - not limited to all areas of support store involvement. HR, Fresh, and Operations
  • Sign on behalf and as agent of Festival Foods under notary as to happenings for litigated cases.
  • Assist with deposition preparations, serving as bridge for internal associates and defense counsel.
  • Approve settlement valuation and provide concurrence to recommended payments.
  • Ensure legal compliance, adherence to claims processes, and timely payments
  • Evaluate defense counsel strategy and effectiveness and determine process improvements based on impact of litigated claim outcome.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Environmental Health Science or a related field

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• This position is officed out of the Festival Foods Green Bay Support Office
• Primary duties involve sitting/standing at a computer at least 80% of the time.
• Traveling up to but not limited to 50% of the time

WHY YOU'LL LOVE IT HERE: